Traditional Technology Adoption vs. Big-Bang Disruption
Big-bang disruptions don’t follow the usual pattern of customer adoption famously described by Everett Rogers. According to his model,...
Search
The Most Successful Teams are Cognitively Diverse and Psychologically Safe
In a survey of 150 executives, researchers found that the the best-performing organizations were commonly described has having behaviors...
How Digital Trust Compares Across Countries
Our digital evolution and our productive use of new technologies rests on how well we can build digital #trust. But is it possible to...
How Marketing Moved from the Mass-Market Era to the Era of Relevance
Marketing’s focus has shifted from appealing to the mass-market in the 1960s to customer loyalty in the 2010s. The next stage will...
HR Goes Agile
The agile pioneers in the tech world are years ahead of everyone else in adopting the methodology at scale. So who better to provide...
Diversity Programs That Get Results
Companies do a better job of increasing diversity when they forgo the control tactics and frame their efforts more positively. The most...
Top Performing Companies Adhere to the 3 Founder’s Mentality Traits
Companies that achieve sustainable growth share a common set of motivating attitudes and behaviors that can usually be traced back to a...
Creating New Value with Data
Data from smart, connected products is generating insights that help businesses, customers, and partners optimize product performance....
Integrated Culture: the Framework
The key attributes of both group culture and individual #leadership styles can be broken down into eight characteristics, mapped along...
How Digitally Advanced Is Your Industry?
How Digitally Advanced Is Your Industry? #digital #digitalstrategy #digitaltransformation #innovation #blockchain #business #technology...
Grit in the world of business
#Narcissism: accept praise, reject criticism. #Humility: reject praise, accept criticism. #Confidence: accept praise and criticism....
Mapping Leadership Cultures
Attitudes toward decision making can range along a continuum from strongly top-down to strongly consensual; attitudes toward authority...
Responding Quickly to Customers Complaints Makes People Willing to Pay More in the Future
As important as it is to respond to every #customer issue, it is even more important to respond quickly. #Research finds that a brand can...
Companies with Above Average Diversity Also Have Higher Innovation Revenues
#Diversity is both an issue of fairness and, some say, a driver of #innovation and #performance. New #research by #HarvardBusinessReview...
The Innovation Ambition Matrix
For steady, above-average returns, firms need a balanced #innovation portfolio and the ability to approach it as an integrated whole....
The Four States of Disruption
The topic of industry #disruption is rife with misconceptions. To help #business #leaders better understand the landscape, this index...