umbecalleAug 29, 20181 minMapping Leadership Cultures Attitudes toward decision making can range along a continuum from strongly top-down to strongly consensual; attitudes toward authority...
umbecalleAug 28, 20181 minResponding Quickly to Customers Complaints Makes People Willing to Pay More in the FutureAs important as it is to respond to every #customer issue, it is even more important to respond quickly. #Research finds that a brand can...
umbecalleAug 25, 20181 minCompanies with Above Average Diversity Also Have Higher Innovation Revenues #Diversity is both an issue of fairness and, some say, a driver of #innovation and #performance. New #research by #HarvardBusinessReview...